A deposit of %50 will be required at the time of booking to ensure that your scheduled time is held. Deposits will be refunded if appointment is canceled within 24 hours of the scheduled date.

Each client’s information will be kept for one year in cloud storage from date of purchase. After one year all information will be deleted.

Cancelation and Refund Policy: There is a minimum of a 24 hour notice for cancelation of any scheduled appointments. Due to the unique personal nature of the information given there is no refund policy at this time, however we at YourSTORYKept will try and resolve any issue that may occur.

Privacy: All interviews and family information provided to YourSTORYKept, will be confidential and not shared to a third party unless consented to by you the client.